# Dealing with crucial conflicts Some conflicts are extremely important with vast, far-reaching effects: - Your character and integrity is heavily defined by how you handle crucial conflicts. - Most aspects of [long-term success](success-6_humility.md) require extreme attention to when a conflict becomes crucial, as well as knowing how to handle them correctly. - Most people who fail with crucial conflicts tend to suffer [extreme hardship](hardship.md) by others and end up in [legal trouble](legal-safety.md). Watch for when a conflict has intensified: - Signs of stress, unrest, or agitation. - People start to feel unsafe. - Each person has their own style of self-protective toxicity, but it's usually expressed as silence or violence. - Silence is "flight" and removes new information from the shared dialogue. - Masking understates or selectively shows honest opinions, often with vagueness or sarcasm. - Avoiding simply changes the subject. - Withdrawing leaves the discussion entirely. - Violence is "fight" and tries to force others toward a new point of view. - Controlling forces views or dominates the conversation. - Belittling makes a broad statement, then dismisses it. - Attacking either using fierce belittling or makes threats. Learn to detect when conflicts need a negotiation: 1. Someone imagines extreme consequences. 2. Opinions appear to differ. 3. Someone has strong [feelings](mind-feelings.md). Don't treat a non-crucial conflict like it's crucial: - Even if something isn't that severe, your feeling that it may be severe could provoke the other person into thinking something is worse than it really is. ## Observe power dynamics Consider how much power each person wields: - There are as many [types of power](power-types.md) as [purposes](purpose.md) that someone can accomplish. - A stunning majority of people are mostly [unaware](awareness.md) of the power they hold. With official authorities, temper your behavior: - Even if it's not natural for you, [respect their position](people-3_respect.md) even if they don't deserve respect as a person. - Always [legally document](legal-safety.md) the entire exchange to protect yourself (preferably with recordings), even if you don't use it. A. Overpowering is trying to command the most control in the conflict: - They're using intensity and manipulation to control the situation, often by ignoring their [boundaries](people-3_respect.md) and limits. - The only version of reality they'll acknowledge is their own [understanding](understanding.md). - To them, nobody else is allowed to use their power, so they'll communicate unreasonable demands without any feeling or consideration. - They're generally indifferent to others in the conflict until they're affected by it, and won't tend to [listen](language-speaking.md) to others' feelings or thoughts. - When they perceive opposition they'll counter, block, and divert it. - Often, they'll subtly or directly blame, judge, and criticize to prematurely subdue opposition. - Sometimes, they'll use witty sarcasm or silently withhold information. B. Passive power is trying to gain approval from everyone: - They won't directly ask for what they need or want. - Usually, they're avoiding all confrontation, then when an unavoidable conflict arises they'll make inadequate demands involving their personal gain. - Often, they refuse to bargain or negotiate what they want. - Watch for modifiers that lessen the impact of statements (sorry, I just..., I mean...). - At the farthest end, they destroy society by exploiting others' kindness by [deceiving](people-lying.md) people that their status is worse than it is. C. Personal power believes in and desires mutual benefit and coexistence: - They fully assert themselves up to the point that they aren't crossing [boundaries](people-3_respect.md). - Their focus stays on what can change to fulfill what everyone needs. - This attitude is an inherent risk, so it can only come from self-respect and [prior successes](success-6_humility.md). Healthy conflicts require everyone to interpret each other at a similar amount of power: - When someone throws around their authority, other people feel inferior and tend to submit unwillingly or rebel. Overpowering and passive power are designed to convey an [image](people-image-why.md) of more/less power than they have: - Most overpowering or passive power is driven by a desire to gain a power advantage, which is unfavorable to everyone else. - To find a Win/Win solution, you must enhance or undermine their power for them to perceive it as matching yours. - Frequently, people will use those forms of power to then gain power from others' reactions: - Overpowering [scares others](mind-feelings-fear.md), which can be manipulated to make someone appear like they can harm someone else. - Passive power elicits pity, which can provoke others to cut back on their own needs or wants. - Nobody likes either, so using personal power can often create huge ripples across entire communities. Carefully examine and manage threats: - Whether conscious or unconscious, people make threats by exploiting loopholes and ambiguity. - The severity of the threat comes from how much they can answer 4 questions: 1. What can the person do, and what are they *actually* willing to do? 2. Who will do what they're threatening? 3. When would they be able to do it? 4. How could they do it? - Often, their [personality](personality.md) can also give clues: more dramatic means less ability to act. - The inverse of threats come through shame, sometimes with [religious](religion.md) threats involved. - The only way to shut down an idle threat is to ignore it: - Stay mindful of what people will *actually* do, even when they're screaming and dancing next to your face. - Don't relent on your [boundaries](people-3_respect.md), even if they're begging or shaming you.